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Having your Hotmail account locked may be a pain in the ass, and unlocking it must be done if you’re someone who relies in that, even though you may have broken any rules at any point in the time if Hotmail’s team locked your Hotmail account. Unlocking it may be hard, but with a simple guide we may help you unlocking it.
First of all, the following instructions must be done using Internet Explorer, so even though you don’t like it, if you use another web browser it won’t work:

1. Log in to your Hotmail account using your account and password.
2. A nee page will load, indicating that our Hotmail account has been locked.
3. We’ll look in the bottom of the page, where it says “English”, click on it.
4. There will be many languages to choose, just choose “English” again and the click on “Save changes”.
5. A new page will load; here we can just click on “Continue”.
6. The initial page will load again, just click on “Continue”.
7. In the following page you’ll be able to select your country and write our cellphone’s number, and that’s what we’ll do, and when everything is done click on “Send code”. But at this time it can also came an alternative hotmail account, and if our current one is not being used and cannot be used anymore, just go to step 10.
8. If our country was in the list and you didn’t have any troubles, you’ll receive a new SMS to your cellphone. If not, go to step 10. At this point we must insert the code we received and click on “Continue”.
9. Now we just need to put both our old password and a new one and our hotmail account is going to be unlocked for us to use.
10. If you had problems with the SMS, don’t worry, you’ll just have to put some extra info for your account to be unlocked. Instead of selecting our country’s region for the SMS this time, we’ll click on Costumer Support.
11. Now we’ll need to put our hotmail account (the one with the problem), and another hotmail account to be kept on contact with the Support Team.
12. Now you’ll be asked for many types of information, just fill them as much as you remember, or as close too, this will help the Support Team to solve your problem.

If you ever had a Hotmail Plus or a Xbox Live account you’ll need to fill the credit card part (don’t worry, this is no kind of fraud, it’s just to verify that this account is truly yours). You’ll have your hotmail account unlocked in around 72 hrs.
This steps will help you unlock your Hotmail account, just follow them carefully and you’ll get to something.